Certificate in Innovation Management Program

Course: Effective Negotiation Skills
February 26, 2010
Faculty: Jeff Kudisch

Negotiating to a win-win outcome is an essential part of effective business practice today, whether your negotiation partner is across the world, across the country, or across divisions in your company. This session will expose you to well-tested strategies that ensure you negotiate an outcome that not only satisfies you, but leaves your counterpart satisfied as well. We'll spend part of the day in simulated negotiation exercises where you'll get the opportunity to practice and hone your new skills. In this module, you'll learn...

• The appropriate use of power during bargaining exchanges

• Key principles of effective listening

• Bargaining strategies and tactics to achieve outcomes that are most important to you

• How to ensure that both parties in a negotiation reach a settlement that both can fulfill